Cookies Policy

The domain www.synersight.es uses automatic collection procedures (Cookies) to collect personal information such as the type of browser or operating system, reference page, route, ISP (Internet Provider) domain, etc. all this to improve the services provided. Cookies help us tailor this website to your personal needs.

A ‘Cookie’ is a small file that is stored on the user’s computer and allows us to recognize the user. The set of ‘cookies’ helps us improve the quality of our website, thus allowing us to personalize to a certain extent the navigation of each user through our website. Cookies are currently essential for the functioning of the Internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website.

Keep in mind that cookies cannot harm your computer and that, in return, the fact that they are activated helps us to identify and resolve errors and improve the navigability of our site.

Type of cookies:

For further user information on the type and use of cookies, we inform you that:

From the point of view of the ‘lifetime’ of the cookie (time that the cookie remains active on our computer) we can differentiate cookies between:

Session cookies: these are temporary cookies that remain in the cookie file of your browser until you leave the web page, so none of them are recorded on the user’s hard drive. The information obtained through these cookies is used to analyze traffic patterns on the web. Ultimately, this allows us to provide a better experience by improving the content and making it easier to use.

Permanent cookies: they are stored on the hard drive and our website reads them every time you make a new visit. A permanent cookie has a certain expiration date. The cookie will stop working after that date. We use them, generally, to facilitate the purchase and registration services.

From the point of view of the use of each cookie, we can differentiate between:

Required Cookies: these are strictly necessary cookies, such as those that serve for correct navigation or those that allow payment of goods or services requested by the user or cookies that serve to ensure that the content of the web page loads effectively.

Within the category of Required cookies, you can also find cookies with the following purposes:

  • Only allow communication between the user’s computer and the network.
  • Strictly provide a service expressly requested by the user.

In these two cases, we inform you that the information and consent of the user is not required for the installation of this cookies. Specifically, according to the EU Working Group of Experts, in Article 29 of its Opinion 4/20123 it has been interpreted that among the excepted cookies would be those whose purpose is:

  • “User input” cookies
  • Authentication or user identification cookies (session only).
  • User security cookies
  • Media player session cookies
  • Session cookies for load balancing
  • User interface customization cookies
  • Complement cookies (plug-in) to exchange social content

For all other Required cookies not included in the above assumptions, they will require prior information and the user’s consent.

a. Functional cookies: These are cookies that help the user to have a better browsing experience on the site. An example of the use of this type of cookies are those used to store the navigation data of a certain language.

b. Analytical cookies: these are cookies that allow us to analyse the use of the Website, so that we can measure and improve its operation.

c. Advertising and Third-Party Cookies: these are the cookies used by social networks, or by external content complements such as google maps as well as cookies from advertising companies to publish ads relevant to your interests.

Adequate privacy – Cookie management:

If the user wishes, the registration of cookies may be subject to acceptance during the installation or updating of the browser used. The user can revoke their acceptance at any time through the content and privacy configuration options available in each browser. However, if the user does not allow the installation of cookies in his browser, he may not be able to access any of the sections of our website.

For more information on the appropriate configuration of cookies and the activation, restriction and/or disabling options, you should go to the help section of your browser to learn more:

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode may have different names. Below you will find a list of the most common browsers and the different names of this “private mode”:

  • • Internet Explorer 8 and above; InPrivate
  • • Safari 2 and higher; Private Browsing
  • • Opera 10.5 and above; Private Browsing
  • • FireFox 3.5 and above; Private Browsing
  • • Google Chrome 10 and above; Incognito

• List and description of cookies:

The tables that we publish below collect in a schematic way the cookies previously described and used on the website:

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set to respond to actions made by you to receive services, such as adjusting your privacy preferences, logging in to the site, or filling out forms. You can configure your browser to block or alert you to the presence of these cookies, but some parts of the website will not work. These cookies do not store any personally identifiable information.

Name of cookieExpireUse of cookie
PHPSESSID1 hourThis cookie is used by the PHP encryption language to allow SESSION variables to be saved on the web server. These cookies are essential for the operation of the web.
synersightcookie1 yearCollects the acceptance of cookies by the user to avoid showing the cookie banner on the next visit.
JSESSIONIDSesiónCookies analíticas (tracker.metricool.com): Cookie de sesión de plataforma de propósito general, utilizada por sitios escritos en JSP. Normalmente se utiliza para mantener una sesión de usuario anónimo por parte del servidor.

Analysis cookies

These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our Platform. They help us to know which pages are the most or least popular, and to see how many people visit the site. If you do not allow these cookies we will not know when you visited our Platform.

Name of cookieExpireUse of cookie
_ga2 yearsAnalytical cookies (Google Analytics): Use an anonymous identifier to distinguish anonymous users and perform analysis on user interactions in the application to optimize the services offered
_gid24 hoursAnalytical cookies (Google Analytics): Use an anonymous identifier to distinguish anonymous users and perform analysis on user interactions in the application to optimize the services offered
_gat10 minutes from creation or modificationAnalytical cookies (Google Analytics): Used to differentiate between the different tracking objects created in the session. The cookie is created when loading the javascript library and there is no previous version of the _gat cookie. The cookie is updated every time you send data to Google Analytics.
_utma2 yearsAnalytical cookies (Google Analytics): Used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there is no _utma cookie. The cookie is updated each time data is sent to Google Analytics.
SOCS13 mesesAnalytical cookies (Google Analytics): Used to store the status of a user regarding their cookie choices.
CONSENT2 yearsAnalytical cookies (Google Analytics): Used to store the status of a user regarding their cookie choices.
AEC30 minutesCookies analíticas (Google Analytics): Se encarga de comprobar que las solicitudes que se hacen durante una sesión de navegación proceden del usuario y no de otros sitios. Esta cookie evita que sitios maliciosos actúen haciéndose pasar por el usuario sin su conocimiento.
__Secure-ENID2 yearsAnalytical cookies (Google Analytics): Used to personalize how ads are seen outside of Google or store information such as the preferred language when displaying search results.

To learn more about Google Analytics cookies, you can visit the following page: https://policies.google.com/technologies/cookies?hl=es. You can disable Google Analytics cookies through the following: https://tools.google.com/dlpage/gaoptout.

For more information about cookies and your rights as a user, you can consult the Guide on the use of cookies prepared by the Spanish Data Protection Agency: http://www.interior.gob.es/documents/10180/13073/Guia_Cookies.pdf/7c72c988-1e55-42b5-aeee-f7c46a319903